Nilestreet Inc.

Our Contacts


Below is a list of addresses-email and Postal-that our customers should use to reach us. Please note that each address is meant specifically for the purpose designated with it.


EMAIL ADDRESES

ENQUIRIES. For questions pertaining to subjects that you cannot find direct answers to on this Web Site. Send a brief straight-to-the-point email to questions@nilestreet.faithweb.com

SPECIAL ORDERS. To order a product that is not listed among our on-site items but which by your imagination should be available in Africa. Either that you have seen a similar item somewhere or otherwise, you may use the special order box on the home page or send a brief straight-to-the-point request to specialorder@nilestreet.faithweb.com Please be sure that such a product must be African by origin. Also orders of this nature will be considered only if and when we come across such an item or one that comes close to it. Do not expect that we will search for it specially except if we have ready information concerning it on hand. Meanwhile we will send an email to you immediately acknowledging receipt and notifying you on the prospects.

COMMENTS. Your comments are highly valued in this house. By rule Comments emails come first on our priority list. To offer some words of advice, feedback suggestions and views, use the on-site comments box on the comments page or send an email to feedback@nilestreet.faithweb.com

RETURNS. We have high hopes that you will be very satisfied with what you order from this Website. But in the case of an exception you get a full refund. It is as simple as that.

Email address to use: dissatisfied@nilestreet.faithweb.com

Note: Shipping not included in refunds

ORDER STATUS AND TRACKING. To know the status of a product you ordered which is awaiting delivery email delivery@nilestreet.faithweb.com

Also you can track the shipping progress of your order-after we ship-directly on our courier agent's website. Please email same address for all tracking and shipping needs.

MONEY ORDER PAYMENTS. For now, we accept payments for some orders through Money orders. We have found that these Payment Instruments make the process simple, easy, cheap and SECURE for people who don't have the credit card option. You can buy a Money order in most Post offices throughout the World. Should you encounter problems while trying to buy, write and send a Money order to us please email: moneyorderhelp@nilestreet.faithweb.com

SELLERS. Do you have a suitable item-of African origin-that you think you can sell on this Site? Send a straight-to-the-point email to sellers@nilestreet.faithweb.com describing the item to detail. Your email must contain your Postal address.

ABOUT AFRICA. Are you planning to visit Africa? Hoping to someday be able to do business on this continent? Searching for Research resources? Your requests in this regard are welcome by everybody in this house.

Email Address to use: infoafrica@nilestreet.faithweb.com

TELEPHONE
1-877-CCNOW-77 (Toll-free) (About orders and payments)
234-01-7748743 (General customer-service number)

POSTAL ADDRESSES
These can be used, in the way of conventional mail for all purposes stated above. Please be informed that responses to posted mails are to be expected after a minimum of 3 weeks of mailing. [THIS DOES NOT INCLUDE MONEY ORDER PAYMENTS]

UNITED STATES RESIDENTS

Folu Olalem
Director, US Billing office
Suite B, 706 Buena Vista Avenue,
Alameda 94501-2116
California
USA

INTERNATIONAL

Customer Service
Nilestreet Inc.
Headquarters, Avenue ST MICHEL
Cotonou
Republic du Benin



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